terms
To secure your booking we require a 50% non-refundable deposit. Should the dog’s stay be cancelled less than 10 days prior to admission, full payment will be due. You do not have a booking without both the completed booking forms and the deposit being received by us.
Please ensure that leads, collars, harnesses etc. are in good condition, fit for purpose and the correct fitting to ensure your dogs safety at all times.
All dogs will be walked 3 x a day on a lead, however, should you wish your dog to be exercised off lead please indicate this on the booking form along with you accepting responsibility of any out come of this action.
We take great pride in the care of any animal in our charge, however, we cannot be held responsible for any loss, accident, injury or death caused to any animal whilst in our care.
Should it prove necessary, for your dogs safety, we reserve the right to kennel your dog. The charges for this will be met by you and the costs of your dog stay here will still apply.
Please supply any medication with full written instructions, not only of doses, but how your dog has experienced the administering of such.
All dogs are to have up to date inoculations (including kennel cough), be de-flead and wormed prior to admittance.
Bitches due in season or young puppies – as a general rule these will not be accepted, however, please contact us, as, at certain times we are able to accommodate them.
Please ensure that any special instructions are given in writing with full detail.
Should you be unable to collect your dog on the arranged day, please contact us immediately to re-arrange collection or to arrange delivery. If no contact is made within a reasonable time, Dogs on Holiday will endeavour to re-home your dog.